When You Need to Improve — Measure!

Are you ever frustrated because your ideas for implementing change in your company fizzle or at best lead to mediocre results? Here is an easy to utilize tool that often gets overlooked, but almost always yields results. Have you ever heard the statement, “what gets measured, gets improved”? Setting and communicating specific, measurable objectives of … Read more

ISO 9001-2000, Is it an Improvement?

In this June 2003 edition of the Wire Journal International, Doug Anton of AEM Consulting Group, Inc. helps to answer the question, Is ISO 9001:2000 an improvement over the 1994 versions of ISO 9001, ISO 9002 and ISO 9003?  Doug points out the notable reasons this new revision is a worthwhile investment for your company.   … Read more